Case study 02 · Mobility operations

Connected fleet and rental operations

One system for bookings, vehicle availability, payments, GPS events, owner earnings, and reconciliation.

Multi-surface system specification · Client name withheld by design

Case study · 02Mobility operations

Operating system

Fleet operations

01 · Rental booking and monthly lease lifecycles02 · Vehicle availability and conflict checking03 · Local and card payment orchestration

Challenge

Create a single domain model that keeps bookings, leases, payments, asset status, safety alerts, and owner revenue consistent while giving each role an appropriate operating view.

System response

The system is structured around shared vehicle and transaction records with role-specific customer, driver, owner, and admin surfaces. Booking, payment, return, GPS, loyalty, maintenance, and reconciliation workflows are mapped end to end.

Observable outcome

A coherent model for web, admin, and field-facing experiences

Operating context

Rental and fleet businesses coordinate customers, vehicles, drivers, owners, payments, maintenance, and live location data-often across separate tools and manual reports.

The challenge

Complexity had to become one legible operating loop.

Create a single domain model that keeps bookings, leases, payments, asset status, safety alerts, and owner revenue consistent while giving each role an appropriate operating view.

The system response

The interface and architecture tell the same story.

The system is structured around shared vehicle and transaction records with role-specific customer, driver, owner, and admin surfaces. Booking, payment, return, GPS, loyalty, maintenance, and reconciliation workflows are mapped end to end.

Product scope

Capabilities shaped around the work.

01Rental booking and monthly lease lifecycles
02Vehicle availability and conflict checking
03Local and card payment orchestration
04GPS tracking, geofences, and behaviour alerts
05Owner revenue and payout visibility
06Maintenance, loyalty, support, and admin reporting

System architecture

From entry point to operating control.

A narrative view of the system boundary. Each layer creates a cleaner handoff into the next and keeps consequential work visible.

01

Role-aware entry points separate customer, driver, owner, and admin work.

02

Bookings and leases reserve the same underlying fleet inventory.

03

Payments reconcile against rentals, deposits, leases, and refunds.

04

GPS events feed alerts and operational status.

05

Reporting views consolidate utilisation, revenue, and exceptions.

What the work demonstrates

Evidence, without invented metrics.

These outcomes describe the product and operating model visible in the repository. They are not presented as confidential client KPIs.

01

A coherent model for web, admin, and field-facing experiences

02

Traceable money movement from customer payment to owner payout

03

Operational exceptions surfaced alongside the workflow they affect

Repository evidence

  • Complete relational schema and workflow documentation
  • Role-specific dashboard specifications
  • Payment, tracking, maintenance, and reconciliation contracts

Technical material

Next.jsTypeScriptPostgreSQL schemaPayment interfacesGPS interfaces

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