Case study 02 · Mobility operations

Connected fleet and rental operations

One system for bookings, vehicle availability, payments, GPS events, owner earnings, and reconciliation.

Multi-surface system specification · Client name withheld

Pencil sketch on taped graph paper: a car beside a dashed route between two map pins.
Illustrative sketch

Challenge

Rental and fleet businesses juggle customers, vehicles, drivers, owners, payments, maintenance and live location, often across separate tools and manual reports.

Keep bookings, leases, payments, vehicle status, safety alerts and owner revenue consistent in one model, and give each role its own view.

System response

Shared vehicle and transaction records sit behind separate customer, driver, owner and admin views. Booking, payment, return, GPS, loyalty, maintenance and reconciliation are mapped end to end.

Representative boundary: schematic, not the client's actual architecture.

Product scope

  • Rental booking and monthly lease lifecycles
  • Vehicle availability and conflict checking
  • Local and card payment orchestration
  • GPS tracking, geofences, and behaviour alerts
  • Owner revenue and payout visibility
  • Maintenance, loyalty, support, and admin reporting

System architecture

  1. Role-aware entry points separate customer, driver, owner, and admin work.

  2. Bookings and leases reserve the same fleet inventory.

  3. Payments reconcile against rentals, deposits, leases, and refunds.

  4. GPS events feed alerts and operational status.

  5. Reports combine utilisation, revenue and exceptions.

Observable outcome

What the product and its repository show. These are not confidential client figures.

  • A coherent model for web, admin, and field-facing experiences

  • Traceable money movement from customer payment to owner payout

  • Exceptions shown next to the workflow they affect

Repository evidence

  • Complete relational schema and workflow documentation
  • Role-specific dashboard specifications
  • Payment, tracking, maintenance, and reconciliation contracts

Built with

  • Next.js
  • TypeScript
  • PostgreSQL schema
  • Payment interfaces
  • GPS interfaces

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